Robotics Services

Which Service Fits the Current Project Stage?

When the required service is not yet clear, a short description of the task is usually enough to get started. The RBTXperts can help identify a suitable next step.

What Are Robotics Services?

Robotics services provide support around a physical robot application. They can begin before the purchase and continue through setup, training or operation.

Typical services include:

• Application consultation

• Feasibility testing

• Robot installation and commissioning

• Robot programming

• Team training

• Support with safety and compliance

• Connection of robots, grippers, cameras and machines

• Technical robot support

• Warranty extensions

Not every project needs all of these services. A simple application may only require advice or a practical test. A complete robot cell may combine several services.

Test the Application Before Purchasing

A feasibility test is useful when it is still unclear whether a task will work reliably with a robot.

The test can help answer questions such as:

• Can the robot reach the required positions?

• Is the gripper suitable for the part?

• Can the workpiece be picked up and placed reliably?

• Is the planned process technically possible?

• Which components are required?

With Test Before Invest, the planned application is tested in practice. This can be especially useful for sensitive parts, changing shapes or workpieces that are difficult to grip.

A practical test can provide a clearer basis for the next planning steps and reduce the risk of selecting unsuitable components.

Robot Installation and Commissioning

Robot commissioning prepares a planned or already assembled application for operation.

Depending on the service, this may include:

• Setting up the robot and accessories

• Connecting the gripper or process tool

• Defining positions and movements

• Coordinating signals between the robot and machine

• Running initial tests

• Instructing the operating team

Robot installation services are especially helpful when there is little robotics experience within the company or when the system needs to become operational quickly.

Not every detail needs to be finalized before the first discussion. The most useful information is what equipment is already available and which task the robot should perform.

Robot Training for the Team

Robot training helps build practical knowledge within the company. It can enable employees to operate the system more confidently and make simple adjustments themselves.

Possible training topics include:

• Operating the robot

• Moving the robot manually

• Saving positions

• Starting simple programs

• Controlling a gripper

• Making small program changes

• Understanding basic error messages

The robot model, software and previous experience of the participants help determine which training format is suitable.

Training is particularly useful when the system will be operated and adjusted by the internal team after commissioning.

Support With Safety and Compliance

When a robot works together with a gripper, tool, workpiece and other equipment, safety questions need to be considered for the complete application.

A safety assessment or compliance service can help review topics such as:

• Possible hazards in the work area

• Pinch and crushing points

• Required protective measures

• Safe operation of the system

• Required documentation

• Changes to an existing robot cell

A robot or cobot does not automatically make the complete application safe. The full setup, including the tool, workpiece, movement and working environment, must be considered.

Robot Programming Services

Robot programming services define what the robot should do and how it should react to signals.

Typical steps include:

• Moving to a position

• Picking up a workpiece

• Waiting for a machine signal

• Loading or unloading equipment

• Placing a part

• Stopping when an error occurs

Programming support can be useful when a new process is being created, several devices need to work together or there is limited programming experience in the team.

For an initial inquiry, a short process description and information about the robot and tool are usually sufficient.

Robot Maintenance, Repair and Support

For industrial robot services such as maintenance, repair or support, the manufacturer and exact robot model are important. A short description of the problem also helps identify the right service route.

Which Information Helps With an Inquiry?

A complete technical specification is not required. For an initial assessment, the following information is usually enough:

• Short description of the task

• Current project stage

• Existing or planned robot

• Gripper or process tool

• Main open questions

• Photo, video or simple sketch

Missing information can be clarified later.

Frequently Asked Questions About Robotics Services

When is a feasibility test useful?

It is useful when it is not yet clear whether the planned task can be automated reliably with a robot.

What is included in robot commissioning?

Depending on the service, commissioning may include setup, programming, test runs and team instruction.

Can robot programming be provided as a service?

Yes. Programming and integration support can be requested for many robot applications.

When is robot training useful?

Training is helpful when the internal team should operate the robot or make small changes independently.

What is the difference between maintenance and repair?

Maintenance is intended to help prevent problems. Repair addresses an existing fault.

Do we need to know exactly which service is required?

No. A short description of the task and current project stage is usually enough to identify a suitable next step.

Select Robotics Services for the Project

On RBTX, services for testing, commissioning, training, safety and other project stages can be compared.

Book a free expert video call

During a free 30-minute RBTXpert video call, the application, project stage and open questions can be reviewed together.

Test the application before purchasing

Test Before Invest can help determine whether the planned robot application works in practice.

Request a turnkey automation solution

When the robot, gripper, controller and required services have not yet been selected, a complete automation solution can be planned as one project.